Systems audits supply the business intelligence firms need to support successful decision making, a standard eDOCS audit supplies: -
Updated system and infrastructure documentation
Volumetric and capacity planning advice
Compliancy and usage statistics
Performance and optimisation recommendations
Identifies potential issues
Recommends future activities and upgrades
ECMConnect run a dedicated, UK based, support team that specialise in delivering quality first and second line support for OpenText eDOCS organisations. Our highly successful support packages allow clients a cost effective way of maximising user productivity.